Please help us maintain a clean, safe environment for everyone.

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As we are all navigating through these uniquely trying times, our clinic has implemented a few necessary policies, in line with the provincial health regulations, that we require all of our clients adhere to.

We take the safety of everyone at Westwood Heights Pet Hospital incredibly seriously. Refusal to comply with these policies may result in refusal of service and/or a permanent ban from Westwood Heights Pet Hospital.

What our clinic is doing:

• Maximum of TWO (2) clients in the clinic, and in the examination room, at any given time. (Veterinarians reserve the right to request fewer than 2.)
• Full-width plexiglass barrier at our front desk.
• Specified entrance- and exit-only doors. 
• Reduced seating in our waiting area.
• Sanitizer solution at our front desk for client use. 
• Consistent cleaning of all heavily touched surfaces (door handles, countertops, seating).

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Please feel free to contact us if you require any further assistance or have any questions regarding our currently imposed policies.

Contact Us

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What we're asking from you:

• *UPDATE* As of November 19, 2020, face masks or similar facial coverings or shields are now REQUIRED to be worn at all times in the clinic and examination rooms. Refusal to comply may result in refusal of service.   
• Maintain social distancing from employees and other clients, including our veterinarians while in the examination rooms.
• Consider using a contactless form of payment (Credit or Debit). 
• DO NOT visit our clinic is you have shown any symptoms of illness in the past 2 weeks. We are happy to help you over the phone if needed. Click Here for an in-depth list of COVID-19 symptoms.

Thank you for your support and adherence to these policies.
​We look forward to getting back to 'normal' very soon!